Our attorneys use their knowledge of the insurance industry to fight for you


What Are Some Tips for Hiring a Competent Insurance Agent/Broker?

Insurance agents and brokers help people find the ideal insurance policies for their lifestyles. They are often versed in various types of insurance and risk management. Though as a client you do not pay your agent or broker, it is still important to hire one who is competent and capable. Consider the following tips when searching for the ideal insurance agent or broker in Arizona.

Get Friend and Family Recommendations

Friends, family, co-workers, and other people you know are fantastic resources. They are more likely to give you honest recommendations and reports. Ask them about good insurance agents or brokers they know. By getting personal recommendations, you avoid needing to choose random professionals from online advertisements, the Yellow Pages, or other marketing platforms, which can lead to you hiring an agent or broker who is inept, dishonest, or inexperienced. Ask for details about the agents and brokers so you can get a thorough understanding of how they work.

Pay Attention to the Type of Insurance You Need to Buy

Many insurance agents and brokers work with specific types of insurance. Do not choose an agent or broker before determining what his or her focuses is. You want to work with someone who is knowledgeable and experienced in the type of insurance you need to purchase. Consider your specific needs and search for an agent or broker with expertise on the topic.

Look for Personalized Advice for Your Situation

A competent and talented insurance agent or broker should be able to personalize insurance advice according to your situation. If your agent has a thorough understanding of the product he or she works with, it should be easy to suggest variations that cater to your needs.

Check Arizona’s Insurance Regulator’s Website

Each state has a website dedicated to tracking and reporting on insurance agents and brokers. By checking with the insurance regulator’s website, you can find out which agents and brokers are properly licensed, how long each one has been in business, whether any of them have had complaints or issues with insurance regulations, and many more details. The website can give you a clear idea about the morals, skills, and experience of an agent or broker you are considering.

Trust Your Instincts

Above all else, trust your instincts. Even if you do not know a lot about insurance agents and brokers and what they do, you will get an impression about the agent or broker as a person. People sometimes pose as insurance professionals and scam those looking for insurance, disappearing after receiving payment for the premium. It is important to keep an eye out for scammers and listen to your instincts if someone seems iffy. Ask many questions and pay close attention to his or her answers. Do not hire an insurance agent or broker if you have any hesitation about his or her morals or ability.

Ask Potential Agent/Broker Questions Before Hiring

When deciding whether to hire an insurance agent or broker, it is important for you to thoroughly interview the candidate. However, it can be difficult to determine which questions to ask, especially if you do not have extensive knowledge about insurance or the role of an agent or broker. You should ask candidates the following questions:

  • How long have you been working as an insurance agent or broker?
  • Do you only work for one insurance company?
  • If you work for more than one insurance company, how many insurers do you work for?
  • Will there be an earned minimum premium if I cancel my policy early?
  • How will you help me if I ever need to file an insurance claim?