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If you’re like most Americans, you pay multiple insurance premiums every month: health, auto, and property insurance at a minimum.

And like most Americans, you may believe that insurance companies exist for the your benefit or for that of others like you who seek to protect hard-earned assets in the event of an accident, illness, natural disaster, or other unexpected loss. When the time comes that you need to make a claim, however, you may have to face the sad reality—the truth your agent never told you: the insurance company’s primary reason for existence is not to help those who have suffered losses recover; their main purpose is to turn profits for their investors. That means filling their coffers by collecting premiums month after month and then paying out the least amount they can get away with.

Make Your Insurance Company Pay Up with Results-oriented Legal Representation

Your insurance company has a legal, contractual obligation to pay all valid claims. But claims may be denied, delayed, or even ignored. Insurance law requires that every claim be handled fairly and reasonably. When your insurance company fails to honor its obligation to act in good faith in handling your claim promptly, fairly, and reasonably, you, as a policyholder, have legal recourse.

Nationwide Assistance for Improperly Handled Insurance Claims

If you’ve found yourself at odds with an insurance company, you may need to bring on board an attorney with a practice focused on insurance company disputes. The Surrano Law Firm, located in Phoenix, Arizona, handles insurance company bad faith matters in Arizona and throughout the United States. We have handled claims in California, New Mexico, Nevada, Florida, Kentucky, North Carolina, and Ohio. Because insurance bad faith cases are our exclusive area of focus, our experience and expertise are widely respected by other prominent law firms around the country who turn to us for help when their clients face unfair treatment by their insurers.

Put the Surrano Firm’s Experience to Work for You

Charles Surrano, our principal attorney, knows intimately the tactics insurance companies use to try to avoid paying claims. He has worked on the other side, defending insurance companies against policyholder claims, as well as investigating claims on behalf of the state of Arizona. This knowledge and experience has contributed greatly to our firm’s success as a leader in forcing insurance companies acting in bad faith, both in Arizona and elsewhere in the United States, to pay our clients’ claims as the law requires, and we have the track record to prove it! If your insurance claim has been ignored, denied, low-balled, or unreasonably delayed by your insurer, we are here to help. Whether it’s a disability, health insurance, business insurance, property insurance, life insurance, auto insurance or any type of valid claim under a current policy, we have the know-how to get you the benefits that are owed you. We not only force insurers to pay what is properly owed to our clients, in many cases we are able to increase the size of a recovery by obtaining an additional award of punitive damages, designed to punish the company for its bad faith and deter the wrongful behavior in the future.

Call Today to Learn about Your Legal Options

Whether you live in Arizona or elsewhere in the nation, our Phoenix-based insurance bad faith lawyers will examine your claim and advise you on the best way to proceed with your claim. Put our experience and national reputation as negotiators, litigators, and educators to work for you. Our record includes one of the largest disability insurance bad faith settlements in Arizona’s entire history. You’ve paid for the protection that your policy offers; get what you deserve by having our top-notch bad faith attorneys in your court. If you are an individual with a claim or an attorney representing a client facing insurer bad faith, contact the Surrano Law Firm in Phoenix, Arizona, for skilled, results-oriented representation. Call us today to learn how we can help.

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  • 1

    record of accomplishment

    Charles Surrano and John Wilborn pursue claims vigorously in negotiations and in court. Charles Surrano's many years working within the insurance industry serve as a tremendous asset for our firm and our clients. We know how insurance companies are organized, what their goals are, and how they operate — including the arsenal of strategies they use when denying valid claims.

  • 2

    highly regarded by other lawyers

    Most insurance companies are powerful organizations with huge financial resources they use to protect their profits. Without skilled legal representation, an individual policyholder has little chance against the array of lawyers and claims adjusters focused on minimizing the impact of claims on the company's net profits and margins.

  • 3

    25+ years of experience

    At Surrano Law Offices, we help people pursue many types claims, including those related to business, health, homeowners and life insurance coverage. A key focus is disability insurance claim denials. To cite one major case success, we won the largest settlement in Arizona history for a dentist unable to practice due to carpal tunnel syndrome.

  • 4

    a track record of success

    We have won many large verdicts and settlements for clients throughout Arizona and across the United States, associating with local counsel when necessary. We are available to consult with insurance bad faith victims and other lawyers nationwide — including: California, Florida, Kentucky, Nevada, New Mexico, North Carolina,Ohio

  • 5

    flexible fee arrangements

    We do not want people who have been unfairly denied insurance benefits to fail to contact an attorney because they fear the cost. We work with each client to arrive at a fee arrangement that suits specific circumstances and needs. Some clients pay an hourly rate, and we work on a contingency basis in other cases.

Make Your Insurance Company Pay Up with Results-Oriented Legal Representation

Your insurance company has a legal, contractual obligation to pay all valid claims. But claims may be denied, delayed, or even ignored. Insurance law requires that every claim be handled fairly and reasonably. When your insurance company fails to honor its obligation to act in good faith in handling your claim promptly, fairly, and reasonably, you, as a policyholder, have legal recourse.

Nationwide Assistance for Improperly Handled Insurance Claims

If you’ve found yourself at odds with an insurance company, you may need to bring on board an attorney with a practice focused on insurance company disputes. The Surrano Law Firm, located in Phoenix, Arizona, handles insurance company bad faith matters in Arizona and throughout the United States. We have handled claims in California, New Mexico, Nevada, Florida, Kentucky, North Carolina, and Ohio. Because insurance bad faith cases are our exclusive area of focus, our experience and expertise are widely respected by other prominent law firms around the country who turn to us for help when their clients face unfair treatment by their insurers.

Put the Surrano Firm’s Experience to Work for You

Charles Surrano, our principal attorney, knows intimately the tactics insurance companies use to try to avoid paying claims. He has worked on the other side, defending insurance companies against policyholder claims, as well as investigating claims on behalf of the state of Arizona. This knowledge and experience has contributed greatly to our firm’s success as a leader in forcing insurance companies acting in bad faith, both in Arizona and elsewhere in the United States, to pay our clients’ claims as the law requires, and we have the track record to prove it!

If your insurance claim has been ignored, denied, low-balled, or unreasonably delayed by your insurer, we are here to help.

Whether it’s a disability, health insurance, business insurance, property insurance, life insurance, auto insurance or any type of valid claim under a current policy, we have the know-how to get you the benefits that are owed you. We not only force insurers to pay what is properly owed to our clients, in many cases we are able to increase the size of a recovery by obtaining an additional award of punitive damages, designed to punish the company for its bad faith and deter the wrongful behavior in the future.

Awards and Settlements

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